1. Return Window & Eligibility

You have 30 calendar days from the date of delivery to request a return or exchange. To be eligible for a return:

• Items must be unworn, unwashed, and free of dirt, stains, pet hair, or odors.
• Original brand tags and garment packaging must remain intact.
• Proof of purchase (Order Number and email address) must be provided.

2. How to Start a Return or Exchange

1. Email our customer service team at service@babydressshop.com with your Order Number, item name, and reason for return (e.g. size exchange, defective product).
2. Our team will respond within 24 business hours with the dedicated return address and instructions.
3. Pack the item securely and ship it back using a reliable carrier with tracking.

3. Return Shipping Costs

• Defective, Damaged, or Incorrect Items: If you receive a wrong size/color or an item with manufacturing faults, BabyDress Boys covers 100% of return or replacement costs.
• Change of Mind / Sizing Preference: If the return is due to personal preference, the customer is responsible for the return shipping fees.

4. Refunds & Processing

Once your returned parcel is received and inspected at our warehouse, we will notify you by email. If approved, your refund will be processed back to your original payment method within 3–7 business days.

5. Contact Us

For any inquiries regarding returns, exchanges, or refunds, please reach out to:

BabyDress Boys Support
Email: service@babydressshop.com
Store: babydressshop.com